Load sheet function
Employees in MASIL will be trained on the load sheet requirement of every customer airline we handle and be certified and licensed to perform the load sheet function.
MASIL will also be providing support services to customer airlines who are performing CLC (Centralized Load Control) from the headquarters.
Employees of MASIL will be trained on all the mandatory trainings such as Health & Safety, SMS, Human Factors, Manual Handling, Fire, Airside safety etc., Apart from the mandatory trainings, employees will also undergo all the airline’s trainings including DG, this will enable them to perform their respective function effectively and efficiently.
Turn Around Co-ordinator
TRC is responsible for the Safety, Punctuality, and execution of various aircraft handling processes during the aircraft ground time. This includes the optimization of processes and procedures. This function will be provided by MASIL employees to all the customer airlines and this function would aid the airline to monitor OTP and maintain the standards without compromising on Safety, Security and Compliances.
Operations Control Centre
OCC function in MASIL will establish systems and processes to enable a common focus by all airport stakeholders on punctuality, process quality and continuous improvement. Stakeholders could communicate their messages to one department, which is then further cascaded to the respective departments. Customers are required to call various stakeholders for a turnaround activity, having this function in MASIL, customer can easily communicate to one specific department to fulfil their demands.
Cargo Flight Clerk
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Cargo Customer Service Agent
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Cabin Presentation Agent
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